Quantitative Analysis of Teamwork, Communication, and Patient Safety in Hail City Healthcare Settings

Patient safety is a critical aspect of healthcare quality, influenced significantly by effective teamwork and communication among healthcare professionals. This study explores the connection between these factors and patient safety in Hail City, KSA, offering practical insights for improvement. A cross-sectional quantitative study involved 532 healthcare professionals (42% nurses, 34% physicians, 24% allied health workers; mean age = 37 years). Data were collected using the TeamSTEPPS Teamwork Perceptions Questionnaire (T-TPQ) and Communication Climate Inventory (CCI), complemented by safety incident reports from institutional databases. Multiple regression analysis was performed to assess the relationships among variables. Teamwork was perceived as strong (mean T-TPQ score = 4.1, SD = 0.7), with leadership scoring highest (mean = 4.3, SD = 0.6). Communication effectiveness was moderate (mean CCI score = 3.8, SD = 0.8), with emergency departments scoring highest. An inverse correlation was observed between teamwork scores and safety incidents; top-performing teams reported fewer incidents (mean = 2.9) compared to bottom-quartile teams (mean = 7.5). Teamwork (β = -0.54, p < 0.001) and communication (β = -0.42, p < 0.001) significantly predicted safety outcomes, explaining 50% of the variance (R² = 0.50). The findings underscore the importance of teamwork and communication in enhancing patient safety and satisfaction. Tailored interventions, such as team training and communication improvement programs, are recommended. Future research should employ longitudinal methods to validate these results and evaluate scalability in diverse healthcare settings.